Our response officers are highly trained and professional. They are fully certified, and able to respond and react to your situation efficiently and effectively.
We take immediate action with all alarm activations and dialled in emergencies. This means that if your alarm goes off, our reaction officers are already on their way to your premises before we make first contact via phone. This improves our reaction time, making it one of the fastest in the area.
Our team will gain access to your premises with your permission and will investigate the property, ensuring that nothing suspicious has taken place. We will canvas the inside of your house as well if required. In the event of finding a suspect on your property, our team are trained to apprehend him/her. Our priority is to keep you safe; the safety of your property and possessions falls in line after that.
Our guarding service, which has been set up in accordance with strict ISO standards, offers security personnel to the corporate, industrial, construction, residential and retail sectors of KwaZulu-Natal. Armed or unarmed uniformed officers undergo extensive induction and on-site training to maximize their effectiveness. Area managers and site inspectors both on duty 24 hours a day, monitor guards and deal with any problems that may arise. Our security guards are also monitored electronically, by utilizing real-time patrol systems that alert our control room of any problems or failures that may occur. In addition, should the need arise; undercover agents can be utilized on sites to gain inside information from the workforce.
For your peace of mind and ours, criminal record checks and random polygraphs are carried out constantly; these ensure our clients employ the services of the most honest, loyal, neat and hardworking security officers available.
Well-presented fully trained security officers control the limited access entrances, with friendly efficiency, to ensure an effortless and safe experience for all residents. A wide range of electronic access control systems is available to suit every budget, need and application.
Patrols can be carried out on foot, in golf carts, quad bikes or conventional vehicles. Patrol officers may be armed, unarmed, armed with pepper ball guns or they may be dog handlers, as per the community preference. Our unique patrol system incorporates GPS and RFID tags allowing our locally based control room to monitor the security officers on patrol at all times. This can also be done from any on-site security office.
Once the training needs analysis has been completed, prospective officers are hand selected to undergo a two-week site-specific induction course, thereby ensuring a smooth transition onto your location and avoiding a drop in service delivery.
Community or Street Patrol guards are the first line of defence. Equipped with a direct line to our control room, they are a proven deterrent in the fight against crime in the area. They can also be called upon to meet you at your gate if you are coming home and are feeling unsafe and they will ensure you get into your premises and locked up tight.
A vehicle, with armed personnel, also provides a number of patrols each shift.
SPECIAL OPERATIONS TEAM
Powerhouse Security services’s own managers and directors run our Special Operations Team (SOT). They lead by example, ready and able to respond quickly in cases of emergency. Proof that at Powerhouse Security Services we are dedicated to offering our clients (and non-clients) the very best service available.
Dedicated vehicle patrols are put in place to ensure a visible presence on the streets in the communities we serve. We find this an excellent deterrent for would-be perpetrators. It also means we are already on the road ‘In Case of Anything’ and can respond to your emergency that much quicker.
A vehicle, with armed personnel, also provides a number of patrols each shift.
Our state of the art control room, manned 24/7/365, has been built not just to meet, but to exceed industry standards. Our UPS, battery farms, generators and various other redundancies ensure there is zero downtime, which means you can rely on us to respond to your emergency, no matter when or what it is, with extreme speed and efficiency.
When we receive an alarm or panic activation, a signal is automatically dispatched (via our Garmin units) to the nearest patrolling vehicles who immediately reroute to your location. This means we’re already racing toward you by the time our control room makes first contact via phone. It reduces our reaction time and makes us better and faster, with your safety our priority.
Powerhouse Electronics prides itself on being able to cater to everyone’s needs.
- Domestic and Industrial alarm installations.
- System upgrades and repairs.
- Indoor and outdoor protection.
- Electric fencing.
- Gate automation.
- Intercom systems.
- Integrated CCTV systems.
- Fire detection systems.
- Access Control.
Contact one of our technical sales executives for a system quote to suite your needs.
Our Technical Support team are responsible for all elements of your ‘at home’ or ‘at work’ electronic security. This includes alarm installations, CCTV cameras, electric fencing, access control, gate automation etc. Their job is to ensure you have the best advice and best products at your disposal for the best possible protection.
MEDICAL SUPPORT (CRISIS MEDICAL)
We say that you can call us, In Case of Anything. And we mean it. We have now broadened our own offering by acquiring Crisis Medical; whose licensed paramedics are able to help in case of medical emergencies. Our response officers are also trained in the administration of CPR and AED’s, which are fitted to our response vehicles. In this way, you are assured of the best first responder treatment available. Call our emergency dispatch centre (our In Case of Anything number), and we’ll take care of the rest.
ANPR (AUTOMATIC NUMBER PLATE RECOGNITION) & CELLPHONE TRACKING
After an incredibly successful trial and launch in north Durban in 2017 (which saw us make 14 arrests and recoveries in just a couple months), we are proud to make our special brand of proactive security available in your area too.Our Automatic Numberplate Recognition (ANPR) Cameras are monitored live from our emergency dispatch centre, where all number plates are run through local and national databases and the SAPS Sought Vehicles Database. In real time. Suspicious vehicles are immediately flagged and our armed reaction units dispatched. Stopping crime, before it even happens
GUARD DOG & HANDLER DIVISION
Powerhouse Security Services has years of expertise in dog handling, we provide quality canine services. This specialist service is integral with the operations of normal security, and is available to enhance the effectiveness of high priority guarding duties. PHS Services supplies dogs to both industrial and commercial clients. Our dogs are a superior security solution for customers who may experience a greater level of risk due to the nature or location of their business. At GPS our guard dogs present the highest level of canine training. Our security dogs are under the constant control of the PSIRA trained dog handler at all times. Their function is to alert our handler of any human intruder and protect the handler where necessary.
Each handler undergoes training to ensure compatibility with the dogs. Not only are our handlers registered with the Private Security Industry Regulatory Authority (PSIRA), they have completed a dog handlers course – ensuring that you have the most skilled and trained handler.
Our Close Protection Service range involves the protection of individuals through Physical Environment Protection, Point-to-Point Safety, and through the services of professionally trained, discreet and creditable bodyguards.
All our personnel are carefully vetted, with bodyguards primarily recruited from the SAPS reaction/task force units or military special-forces reconnaissance units.
Powerhouse Security Services can supply large numbers of highly presentable, trained personnel for all types of event guarding requirements in the exhibition, sporting, concert and outdoor event sectors. Whether it be guards to protect your access control, equipment, external perimeter, exhibition stands and parking; we are committed to developing a customized event guarding solution for your security needs, no matter how big or small.
All our reaction and escort vehicles are fitted with tracking devices, bulletproof and Armed Operatives. This can be combined with air support, if required, to add to our effectiveness in recovering vehicles that have been hi-jacked.
Having an Armed and well trained Escort behind the hi-jacked vehicle mostly guarantees the recovery of the vehicle, load and arrest of the perpetrators. Unfortunately satellite tracking does not prevent or identify the criminals` whereabouts, or the position of the freight after being hi-jacked.
If the operative does not have the opportunity to intervene, he will follow and gather as much evidence as possible, while relaying their location to the reaction unit already responding to the situation. Working closely with the SAPS (South African Police Service) and our attorneys, our prosecution rate is consistent.